Refund & Return Policy

We want you to love your swimwear—but if something isn’t quite right, we’re here to help.

🔁 Returns

We accept returns within 14 days of delivery. To be eligible for a return, the following conditions must be met:

  • Items must be unworn, unwashed, and in their original condition

  • All tags, hygiene liners, and packaging must be intact

  • Return requests must be made via email before sending the item back

For hygiene reasons, worn swimwear or items without hygiene stickers cannot be returned.

💰 Refunds

Once we receive and inspect your returned item, we will notify you of the refund status.
If approved, your refund will be issued to your original payment method within 5–7 business days.

Please note:

  • Shipping charges (if any) are non-refundable

  • We do not offer refunds on sale or clearance items, unless they are damaged or faulty

📦 Return Shipping

Customers are responsible for return shipping costs unless the product is defective or incorrect.
We recommend using a tracked shipping service for safe delivery.

💥 Damaged or Wrong Items

If your item arrives damaged or you received the wrong product, please contact us within 48 hours of delivery with your order number and photos of the issue. We’ll arrange a replacement or full refund as soon as possible.

 

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